I recently had a conversation with a young man that used to work for me when I led the multicultural division of a large marketing agency. We’ll call him Cliff. The conversation was an extension, as well as a bit of a summary, of several conversations we've had over the years. The focus of our discussion was around his expectations when he first entered Corporate America and what they are now. The good news with Cliff is that his expectations didn't necessarily change as much as they were better managed. ..

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